Work psychology, the recession and women in leadership
When I was five I was determined to be an astronaut. Reality hit when I heard that astronauts have to jog five miles every day, and I chose to study psychology at the University of York. It was a very scientific course and I loved critical thinking, but I also became interested in the applications of psychology – an evidence-based approach to the big problems we are facing.
After a year off for travel I worked in a secure unit with young offenders. It taught me a lot about the work skills you need outside the lab. I went on to do a PhD, followed by a Masters in Organisational Psychology. After some consultancy work I moved back into academia, looking at the assessment, selection and development of people at work. City University London took me on when I was seven months pregnant with twins – an example of good practice!
I’ve worked on selection interviews and how unconscious bias creeps in that works against women. More widely, managers assess men and women differently. They tend to say men are successful for reasons of ability, and that women are successful because of unstable and less controllable factors like luck or the actions of others. With a PhD student I looked at the banking sector, and these attitudes are also evident there. Men are usually seen as more ambitious, more driven and more suited to leadership.
This highlights a real problem with the way we see men and women in the credit crunch. There’s a tendency to say that we need more women at the top because they manage differently – more nurturing, perhaps, or more risk-averse. But in fact men and women are more likely to have similar management styles and these styles can change. Indeed, there is no ‘one way’ to manage, and people use different styles in different contexts.
What we need is more diversity. The financial services, for instance, tend to be monocultural and this is definitely part of the problem. Some companies have worked hard to recruit and promote more women. There are talent schemes that spot people early career – but if you miss out at that stage, you can be off the radar for leadership initiatives. Women mathematicians, statisticians and IT experts all have a role to play in finance and banking, but those sectors struggle to recruit them because they are seen as having ‘macho’ cultures, and because of the low numbers of women qualifying with those skills.
The credit crunch is an opportunity. It’s hard to bring about change in organisations, especially when they are being successful. But this is a time when people are looking for answers and they are more likely to think outside the box. We need to get together now with key decision-makers to influence what happens.
And we need more women in positions of leadership. Without this, we will not break the stereotypes. This includes women in senior political roles. Become a local councillor! Most are white men aged over 65. It’s a great opportunity for a woman: you can have real influence and we need scientists and engineers in positions of power. Look at the importance of the environmental agenda at local government level, for instance.
Recently, the City University London has funded me to establish and direct the Centre for Work Performance. This is a fantastic opportunity to look at these issues, and bring together research and practice.
Professor Jo Silvester is Director of the Organisational Psychology Group and Centre for Work Performance at City University London. She is a member of the British Psychological Society, the Division of Occupational Psychology and the Academy of Management. She is author of numerous publications, including The Political Skills Toolkit (IDEA).
Find out more about Jo’s work with the Conservative Party, to generate more women MPs at Times Higher Education and Times Online.
Comments
Ruth Wilson (UKRC moderator):
Hi Jo, welcome to the UKRC blog. Your contribution is very timely. I am wondering about the women mathematicians and statisticians working in the finance sector (ie women using their SET skills in the City and related institutions). I know as well that engineers were being recruited into finance for their precision thinking: there is the profession of 'financial engineer' and some went into this. Can we get more women into the City in these technical and mathematical roles? Do you think that people with technical skills are as likely to gain positions of leadership as those who are management specialists?
Jo Silvester:
Hello Ruth, I'm very pleased to have been invited - this is my very first experience of blogging! Your question about how we can encourage more women with mathematical, technical and engineering skills into finance roles is very interesting. The fact is, despite current headlines about doom and gloom in the finance sector, mathematical and technical skills (including engineering) have always been in great demand and are likely to continue to be so. My experience of working in this sector is that graduate recruiters are really very keen to attract more women with such skills and interests, but find it very difficult to do so. There may be many reasons for this - some women are put off by a perception that these working environments are overly 'macho' and unfriendly to women. Previous high profile legal cases about harrassment certainly haven't helped, but the reality may be less extreme than many people believe. Most of the major firms have implemented wide-ranging initiatives to make their work environments more open and inclusive - including mentoring, development and networking opportunities (interestingly US firms are often better in this respect) . There's clearly more that can be done, but the real challenge is to improve the likelihood that women undergraduates will even consider a career in this area. You also ask about whether people with technical skills are as likely to gain leadership positions as those who are management specialists. This is a tricky question. There is no reason why there should be a difference between technical and management specialists' success in reaching leadership positions - but in the past many organisations had parallel career streams where people were promoted as 'specialists' (more likely to be recruited for specialist knowledge) or as 'generalists' (with managment skills necessary for working across different areas. This meant that there were different types of leadership positions and it was difficult to cross over. These parallel streams still exist - for example, there's some evidence of a growing divide between management and research tracks in universities. But, my advice to anyone with technical expertise is to make an effort to gain management experience throughout their career. This makes it possible to move across jobs, between organisations and develop a portfolio of skills that will help you to achieve leadership positions.
Marion Scott:
Jo - it's great to have an opportunity to develop an understanding of women's management and leadership and attitudes to them. And reading your introductory statement about selection I was reminded of a report from 2003 about gender and excellence in scientific research careers : Gender and Excellence in the Making http://ec.europa.eu/research/science-society/pdf/bias_brochure_final_en.pdf The disheartening thing is the number of places where, it is argued, gender bias occurs: "(1) in the characterisation of scientific excellence, (2) in the criteria used to assess it, (3) in the choice of the explicit and implicit indicators for scientific excellence, (4) in the way the criteria applied to men and women, (5) in the failure to integrate women in scientific networks, and (6) in the procedures through which criteria are applied to people." Could you explain in more detail what the evidence so far that you are familiar with tells us about the differences and similarities between men and women as managers - individually and as groups. When you say they are similar do you mean they could be or they are? Are there styles and behaviours that are identified as more masculine and vice versa? How do people's expectations and stereotypes affect their perceptions of others as leaders and their own performance. Surely our gender based society does not leave men and women completely free to perform as managers and leaders according to their own "free style".
Jo Silvester:
Marion - many thanks for your comment, and thanks also for drawing my attention to the Gender and Excellence in the Making report. I hadn't seen it before, but will definitely spend some time going through in detail. I think you're right about the disheartening fact that gender bias can happen in so many places - but I suspect that if you replace 'scientific excellence' with 'leadership' or even 'work excellence' the same issues would apply across different work settings. Taking a more positive view, at least by identifying more precisely where and how gender bias does occur allows us to focus efforts more effectively. You ask about the evidence regarding similarities and differences between men and women. One of the main problems that we have is separating 'real' from 'perceived' differences. One of my PhD students interviewed senior managers and asked them to identify a man and woman who they had rated as having the same high potential for leadership. They were then asked to describe why they thought they had leadership potential and provide examples of behaviour to justify their ratings. Despite the fact that men and women were rated equally, ratings of leadership potential were based on different behaviours - for men it was more about being organisational savvy whilst for women it was for teamwork. This means that, despite being rated as future leaders, the managers were basing their ratings on different stereotypes about what makes a good male leader and what makes a good female leader. Managers' perceptions are important, because they act as the gatekeepers to senior roles or access to 'talent pipelines' etc. However, trying to separate what might be actual differences in the way that women behave from perceived differences is very difficult. I read an interesting article in Harvard Business Review recently - 'Women and the Vision Thing' by Herminia Ibarra and Otilia Obodaru. Based on findings from 360-degree feedback ratings (where individuals are rated by managers, colleagues, people who work for them and even clients) there is little evidence that women are perceived to be any less competent than their male counterparts in any area, except envisioning - the ability to recognise new opportunities and trends in the environment and develop a new strategic direction for an enterprise. I was interested in this because I've just completed a similar 360-review process for 160 politicians who were rated by poltiical colleagues, officers and constituents. I found no gender differences, except in the competency 'strategic vision'. Coming back to the perception thing - we could argue that ratings may be subject to bias, or we could say that if similar findings are emerging from different areas, maybe this is an area where women are, for whatever reason, not shining as brightly as men. Ibarra and Obodaru conclude by arging that the challenge facing women is to stop dismissing the vision thing and make vision one of the things they are known for. I'd be interested in others' views....
Kaye Heyes:
I'm joining the debate as a continually tired working mum of a lively one year old! I'm really interested in learning how you juggled being a mother of twins with the wide range of professional activities that you are involved in. Have you any advice to offer working mums like myself?
Jo Silvester:
Hello Kay - looking back, I'm not sure I really know! I certainly remember feeling constantly exhausted, but I had a very understanding Head of Department who basically gave me the flexibility to work in a way that suited me. He had the foresight to realise that it's not how many hours you spend at the desk, but whether you deliver. I also think that having children helped me to prioritise and switch off from work. I found I was far less tolerant about meetings dragging on - particularly when you have to dash off to pick up from nursery etc etc. But at home it's a completely different set of challenges - it's easy to switch off from work if you're having to deal with a nit infestation (now hopefully in the past) ... or watch an episode of Dr Who. I suppose I've always really enjoyed my work and I'm lucky enough to be able to control how I work. I think it must be far more difficult for women who can't control what they do. That's why I firmly believe that it is managers who need to understand why flexibility is important (both for wellbeing and productivity) in order to make the workplace more friendly for women. Interestingly one of my students on the MSc course did her project on engaging women returners in a City law firm. One of her key findings was a lack of understanding on the part of managers. This was compounded by the fact that women lawyers who took maternity leave didn\'t just lose career time, they also found that the relationships that they had carefully nurtured with clients had been taken over by colleagues who were now reluctant to given them up. One reason why, difficult though it may be, it pays to maintain one\'s network of contacts. So - my advice, for what it's worth is: a) do what works for you - happy mother, happy child b) don't assume that because work is structured in a particular way it has to be c) don't despair - one day you will look back on those sleepless nights with fond remembrance Anyhow, as I write this in City one daughter has just rung me up to ask me not to forget to bring her back a drink and snack for tomorrow's school trip.. hey ho.
Ruth Wilson (UKRC moderator):
Hi Jo. I'm fascinated by the 'strategic vision' difference. Why is that quality in particular the one where difference is identified, do you think? And please say a little more about the solution: 'stop dismissing the vision thing and make vision one of the things they are known for'. How do we achieve that? The article (Women and the Vision Thing) is here: http://www.sherrysurratt.com/ People may also be interested in a discussion we are having about whether there should be a quota system for getting women into the boardroom: http://network.nature.com/groups/women_in_science/forum/topics/4589 The 'Women in Science' forum at Nature Network is proving to be a great place for all sorts of discussions. Its free and anyone can join in\'-
Rachel Tobbell:
Hi Jo, Your comments about there being virtually no differences between men and women surprise me, as most things I have heard/read on this topic suggest different preferences, priorities, etc between the sexes. For example I had understood that where entrepreneurship is concerned men and women have different attitudes to risk, with women typically borrowing less money and being less likely to default on their loans, also tending to grow their businesses more slowly - organically, rather than aggressively. (I do also realise that women are more likely than men to be denied the finance they request from lenders.) If, as you say, the key difference is around envisioning, might this be linked to risk? Might women's ability to seize an opportunity or find a creative solution be limited by their reluctance to take a risk?
Jo Silvester:
Hi Ruth I'm intrigued too. I suspect there may be several different reasons for Ibarra and Obodaru's findings. However, it is worth pointing out that they found that it was only men who rated women lower on envisioning. Women were not rated lower by other women. This again raises the possibility that men and women view envisioning behaviours differently. We really need a much better understanding of the behavioural cues that male and female raters use to judge whether a person has strategic vision (or other leadership qualities), and whether these behaviours are different for male and female raters. Strategic vision is a complicated competence - it requires a combination of intelligence, an extensive knowledge of the opportunities and risk factors inside and outside the organisation, plus communication skills and powers of persuation. But given an equal chance and level of support to develop these I don't see any reason why women should perform any worse than men. If the difference in envisioning is real rather than perceptual, I would be looking at whether the pathways taken by women allow them the same scope to develop this important competence. On a different note - I read a couple of interesting articles in this morning's FT - one positive and one less so. On a positive note, the CBI is just about to nominate its first woman president, Helen Alexander. This is a very powerful group of UK employers. Alexander disagrees with claims that the financial crisis could have been averted if more women had been running companies, but does argue for the need for more diversity in the boardroom (your point Ruth). I like Alexander's argument that more diverse boards leading to less groupthink. Let's hope she can champion change. In actual fact gender and innovation in teams was a focus of one of the influential reports produced over the past few years by the Centre for Women in Business (London Business School). Unfortunately, the FT also has an article this morning about the Centre, which claims that it is likely to close next month unless new funding can be found. Ironically one of its major backers was Lehman Bros. The depressing fact is that it is still difficult to find the financial support needed to lobby for change or for the research needed to understand the best levers to achieve it. Given the current financial crisis this may prove even more difficult in future.
Jo Silvester:
Hi Rachel, Good point - I think it would be wrong for me to claim that there are no differences between men and women, but what I would argue is that given the substantial size of what we might describe as ingroup differences (ie how women differ from one another, and how men differ from other men) it is often misleading to focus on average group differences. The problem with focusing on differences is that they can pepetuate stereotypes (ie men are more likely to take risks), when in reality the situation can have a much bigger impact on how we behave. Stereotypes also influence others expectations about how someone will behave, and these expectations can serve to make that behaviour more likely. The other potential problem is that focusing on group differences means that very little attention is paid to the fact that people can usually demonstrate wide variations in the way they behave. Put simply, we are flexible and adapt to the needs of the situation we find ourselves in. This is where many leadership theories have fallen short. Even now we focus on a prescribed set of competencies or behaviours that lead to success, when what may be more important is the ability to be flexible and demonstrate a range of behaviour suitable for different situations. With the number of roles that women have to take on inside and outside of work, flexibility may be a key area of strength.


